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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Phil Branstetter

July 6, 2025

5  out of  5
rating by Phil Branstetter
"Kathy Chambers & team (Shauna) have been SUPERB!!! Moving from out of state, they have taken excellent care of us and made the process very EASY. They have been very responsive to our questions & concerns. If you are looking to "shop" insurance give this team a call!"
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Donna Thompson

July 2, 2025

5  out of  5
rating by Donna Thompson
"The best St Farm agent! Owner, Kathy, and her assistant, Shawna, are always available, they know the latest insurance updates, and care for us with great kindness and expertise. Highly recommend Kathy Chambers St Farm Agency :)"
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ray walquist

June 26, 2025

5  out of  5
rating by ray walquist
"From start to finish it has been great working with them. Would highly recommend to anyone!"
We responded:
"Thank you Ray. We appreciate your recommendation. "
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Larry Hagedon

June 21, 2025

5  out of  5
rating by Larry Hagedon
"Put an absolute pleasure dealing with KATHY and the way they explained everything and walked me through all the different things with my Insurance sure was helpful. Thank you so much."
We responded:
"Larry the pleasure was all ours. Thank you for trusting us to help you with your insurance needs. "
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Lori Joy

June 19, 2025

5  out of  5
rating by Lori Joy
"Everyone is always so helpful. Danielle goes above and beyond time and again. We’ve been with them for many years. Highly recommend."
We responded:
"Thank you Lori. Danielle is amazing and we are lucky to have her on our team. We appreciate your awesome recognition. "
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Tim Robertson

June 13, 2025

5  out of  5
rating by Tim Robertson
"Kathy Chambers and her team have been our home and auto insurance carriers since moving to Idaho almost 4 years ago. She was recommended to us by our Srate Farm agent we had while we lived in Montana. Kathy and her team are always very helpful, informative, professional, and easy to work with. We feel she and her team consistently provide us with the best insurance options for our particular needs and budget. Any questions or concerns we might have are addressed thoroughly and in a friendly and welcoming environment."
We responded:
"Thank you Tim. We appreciate your review and look forward to continuing to help you. "
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Dwight Contain

June 4, 2025

5  out of  5
rating by Dwight Contain
"Every time we change vehicles make corrections house or other insurance. The crew is outstanding with providing quick accurate updates for our career insurance needs cheers to them all."
We responded:
"Thank you Dwight. We are so grateful for your review and kind words. "
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Gregory S. Casey

June 4, 2025

5  out of  5
rating by Gregory S. Casey
"Fast. Efficient. Friendly. I’m amazed at how precise and attentive they are. Best insurance agents I’ve ever had in my long life."
We responded:
"Gregory this review makes us so happy. Thank you for letting us help you with your insurance needs. "
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Marcella Leclair

June 3, 2025

5  out of  5
rating by Marcella Leclair
"I have been a customer of State Farm for many years. The customer service I received from Kathy and her staff is absolutely the best ever. Kathy is extremely knowledgeable and friendly. She places her customers needs first and offers great suggestions. She follows up when there is an issue no matter how small it may be. She is absolutely amazing at her job and I have no hesitation in recommending her and her agency."
We responded:
"Thank you Marcella. We are so thankful you are part of our State Farm family. "
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F M

May 28, 2025

5  out of  5
rating by F M
"I'm new to Meridian and was lucky to have found such a professional and Caring team at Kathy Chambers state farms insurance, Briana has been Amazing with her detailed work and professionalism you could definitely tell she works hard for her clients thank you 😊"
We responded:
"Thank you so much for you review. Briana is a rockstar and we are so blessed to have her on our team. We appreciate your trust and allowing us to help you. "
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Alyssa Hallock

May 28, 2025

5  out of  5
rating by Alyssa Hallock
"Kathy, Briana, and team are intelligent and personal agents… what more can you ask for?! People who truly care and know what they are doing in the best combination. I highly recommend this agency."
We responded:
"Personal service is so very important to us. Your review means the world to us, thank you. "
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April Holland

May 23, 2025

5  out of  5
rating by April Holland
"Called for a quote and spoke with Danielle, who was so kind and helpful. She went above and beyond to make sure I had the info I needed and was so honest and forthright in all of my questions. Because of her straight forward answers, we were able to recognize that we did not need the additional coverage encouraged by a less-honest agent at another company. Even after this decision, Danielle still continued to be considerate and accommodating. When we do need additional insurance, it is because of Danielle that we will use this office."
We responded:
"Danielle is always so helpful and we really appreciate your showing her some love. Thank you. "
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Honest Revieer

May 14, 2025

1  out of  5
rating by Honest Revieer
"Save your time, your dignity and your money and go with anybody else!!!! They were so rude and dismissive I cannot even understand how they have business?? To always talk to someone like you're in a hurry and to cut them off and then to question them- instead -of inform them or educate them, just tacky! Never again!!"
We responded:
"We are so saddened by this. We truly care about your experience and I would love to discuss with you. I did reach out to you to see what we could do to assist. Please let me know what we can do to make this right. I did see you posted 3 negative reviews all at once under accounts you manage. "
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Truth Matters

May 14, 2025

1  out of  5
rating by Truth Matters
"I have never been treated so poorly! This is not what I do for a living and it is what they do for a living but they talk to you like you should know everything right away and they are not willing to help you or even try to help you understand a little bit. This isn't the first time I've dealt with them as I have my car insurance with them and was thinking about bundling but then when I'm trying to work with my home insurance they spoke to me like I was lying, trying to get one over on them and told me they didn't feel comfortable because what I was saying didn't add up. I told them I didn't know if I was on the title or not. I'm pretty sure I am and I'm looking forward to switching my car insurance and never getting my home insurance to them. I'm not even sure how you can steal from an insurance company. But Danielle told me I made her feel uncomfortable because I didn't know what I was saying. Of course I don't know what I'm saying! I've never done this in my entire life as my insurance for my home has always been done by my bank. Luckily key Bank was great to work with and helpful. They did not tell me title information mattered. Clearly it does but to tell someone they're lying just because they're not sure about something is crazy!!!! If you like being spoken down too then go with them. Also if you look through the low reviews I'm not the first person saying that they are very rude to speak with and very disrespectful. They seem like they're in a rush and literally hung up on me as I was asking a question just today! Must be one busy office and they are not getting my business or my families because that's what families do they stick together! So you just lost at least 20+ homes!!! Our family is so loyal that if I speak to someone that has State farm they will search for anybody else especially if they have State farm with this office Kathy Chambers office and anyone dealing with Danielle or Brianna! Rude, mean, not nice!"
We responded:
"We are so saddened by this. We truly care about your experience and I would love to discuss with you. I did reach out to you to see what we could do to make this right. I did see you posted three negative reviews all at once under accounts you manage."
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Nova

May 14, 2025

1  out of  5
rating by Nova
"EXPECT TO BE TALKED DOWN TO! It's sad that the people I spoke with Danielle and Brianna we're so rude. Especially Brianna. This is what they do for a living! I'm doing home insurance for the first time in my life as my bank has always handled it. So this is all new to me on top of it I'm divorced but we are cordial and keep the mortgage together because we are have a 2% rate. So trying to do this is already hard enough but then having them question you like you're lying or trying to get one over on them is absolutely absurd! I don't even know how you could get one over on an insurance company when you're trying to do it for your home mortgage. Like I'm trying to steal something!! Pretty crazy thought honestly! I'm the one paying hundreds of dollars a year to cover something I will probably never use as most people don't and they're talking to me like I'm the thief??!! Doesn't make much sense! Especially because I'm one of the nicest people, God-fearing animal loving, give everything I can to others kind of person. So I can only take so much before I have to leave a bad review and pray that nobody has to deal with them and be talked to like I was. If it's between them and another company please in the name of Jesus go with anybody else even if it's a couple dollars more it's worth every penny to go anywhere else. Progressive had some pretty awesome rates and so does Costco. ****If you end up going with them, don't say I didn't warn you (At least this office) 😔"
We responded:
"We are so saddened by this. We truly care about your experience and I would love to discuss with you. I did reach out to you to see what we can do to make this right. I did see you posted three negative views all at once under accounts you manage."
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Kim Bender

April 21, 2025

5  out of  5
rating by Kim Bender
"Brianna and everyone in the office are so kind and very helpful. They still provide that high-touch service which is becoming more and more difficult to find but it is really nice to have. Thank you Chamber's Team!"
We responded:
"Wow! Thank you for the love. Our office loves to help and know that high touch service is of the utmost importance. Thank you for allowing us to help. "
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Michael Foote

April 17, 2025

5  out of  5
rating by Michael Foote
"Danielle was great today. Very helpful in a time of need."
We responded:
"Michael we value your trust and business. Danielle is amazing and we are grateful she is part of our team. "
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Allison ODonnell

April 17, 2025

5  out of  5
rating by Allison ODonnell
"I am so grateful for Kathy and her team! I have had a few complicated insurance things to deal with this year, and they helped me figure them out every time! If Kathy can't answer the question right then, she will go find more information and get right back to you. Same with Danielle who also works there - she's a gem. I would highly recommend Kathy's team for insurance needs!"
We responded:
"We appreciate your support and amazing review. We strive to provide education and outstanding service. "
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Denise Pieplow

April 15, 2025

5  out of  5
rating by Denise Pieplow
"I’ve received excellent service from this agency. Specifically, Briana provided quotes quickly and answered all of my questions. I highly recommend this State Farm agency."
We responded:
"Thank you Denise. Briana is a rockstar and we appreciate your shout out. "
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Mark Merritt

April 7, 2025

5  out of  5
rating by Mark Merritt
"Over the last 7-1/2 yrs of doing business with Kathy and her associates, I’ve been nothing but extremely pleased. When needing assistance with life/insurance changes, Kathy’s office responds and satisfies my needs in minutes…NOT hrs. or days! Keep up the great work, and I personally recommend Umbrella Policies👍👍👍👍👍👍👍👍👍👍👍👍👍👍"
We responded:
"Thank you, Mark. We’re thrilled you had such a positive experience working with our team over the years. We really appreciate you letting others know. If we can help with anything, we are here."
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Brent Weyers

April 4, 2025

5  out of  5
rating by Brent Weyers
"Very nice experience working with this State Farm group. Very timely communication and organized. Fair quote prices were given on auto and home policies"
We responded:
"Thank you, Brent For your review. We always try and help educate customers on needs while letting them pick the coverage that fits best for them. Welcome to our office and thank you for letting us take care of you."
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atta mateen

March 31, 2025

5  out of  5
rating by atta mateen
"Kathy Chambers is professional and customer oriented. She makes sure that her clients get the best deal. We are pleased with the service she provided us and helped to select the right insurance providers. We would strongly recommend her."
We responded:
"Thank you for sharing such a fantastic review. We’re so happy to hear that our team provided you with excellent service. If you need anything in the future, don’t hesitate to reach out."
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Keenly Aware

March 31, 2025

5  out of  5
rating by Keenly Aware
"Very helpful! Thank you! Carole H"
We responded:
"Thank you for the five star review. We always try to be helpful and appreciate your letting us help you."
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Chris and Kim Brown

March 27, 2025

5  out of  5
rating by Chris and Kim Brown
"We'd been in an insurance "complacency coma" for THREE DECADES!!! Year after year after year 🙄 we'd paid premiums to the same company, rarely IF EVER filing claims, and thinking it was a hassle to change insurance companies. We FINALLY woke up when we... a) moved after 30 years, and b) actually looked at a Consumer Reports (CR) review and learned that the company, who'd collected ALL our money ALL those years, had a terrible review. Shame on us, but that was then. For our home and auto coverage, we sought three bids: AAA, Farm Bureau, and StateFarm, with Danielle at Kathy's office providing StateFarm's. All three companies had friendly, responsive representatives that gave us timely, competitive pricing on comparable coverage, and we ultimately chose StateFarm, which had good CR review! We've received nothing but A+ service from Kathy's office since, and it's located five minutes from our new home."
We responded:
"Thank you so much for sharing your journey with us. We’re thrilled to hear that Danielle and the team were able to provide you with competitive pricing and wonderful service. We strive to give you 100% satisfaction all with a smile. We’re honored to be part of your transition and look forward to continuing to serve you."
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Howard Greenberg

March 27, 2025

5  out of  5
rating by Howard Greenberg
"I have many insurance policies with State Farm. Kathy and her staff are always very helpful and knowledgeable I always get my questions answered quickly and accurately. I highly recommend Kathy Chambers’s for all your insurance needs."
We responded:
"Thank you, Howard for taking the time to leave us this review. We really enjoy helping customers and treating them like family. We appreciate you very much and your trust and loyalty all these years."